Exchange & Cancellation

Exchange or return policy

Of course, you also have the right to exchange or return items if you don't like them or they don't fit. To do so, please send them back to our sender address within 14 days of receipt, unworn and unwashed, with sufficient postage.


The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.


In order to exercise your right of withdrawal, you must inform us (WarShirts, Maximilian Krass, Kleine Wiese 6, 63825 Westerngrund, phone: 015118663372, e-mail: max@warshirts.de) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model cancellation form, which is not mandatory.

 

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.


Please contact us in advance by e-mail if you would like us to send you a different size or your money back, subject to availability. Otherwise there may be delays. It is then only important that your name is visible to us when returning the item.

CANCELLATION POLICY

The consumer can revoke the contract declaration within 14 days by means of a clear declaration of his decision to revoke (e.g. a letter sent by post or an e-mail). The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB (Introductory Act to the German Civil Code) and our obligations pursuant to § 312 g para. 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period.


The revocation is to be sent to:
WarShirts
Maximilian Krass
Small meadow 6, 63825 Westerngrund
Phone: 015118663372
E-mail: max@warshirts.de


Consequences of revocation: In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If the consumer is unable to return or surrender to us the received performance and benefits (e.g. benefits of use), or is only able to do so in part or in a deteriorated condition, the consumer must compensate us for the loss of value.

 

The consumer only has to pay compensation for the deterioration of the item and for benefits derived if the benefits or the deterioration is due to handling of the item that goes beyond the examination of the characteristics and the mode of operation. By "testing the properties and functionality" we mean testing and trying out the respective goods, as is possible and customary in a shop, for example. The consumer has to bear the regular costs of the return if the delivered goods correspond to the ordered goods. Otherwise, if we are at fault, the return shipment is free of charge for him. Obligations to refund payments must be fulfilled within 30 days. For the consumer, the period begins with the dispatch of his declaration of revocation or the goods, for us with their receipt.

 


SAMPLE CANCELLATION FORM

(If you wish to cancel the contract, please complete and return this form).


To

The revocation is to be sent to:
WarShirts
Maximilian Krass
Small meadow 6, 63825 Westerngrund
E-mail: max@warshirts.de


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / provision of the following service (*)
of the following goods (*) / the provision of the following service (*)
_______________________________________________
_______________________________________________


Ordered on ___________________ (*)
Received on _______________________(*)


Name of the consumer(s)
______________________________________


Address of consumer(s)
_________________________________
_________________________________
_________________________________


Date
_____________________


Signature of consumer(s) (only for paper communication)
_____________________
(*) Delete where inapplicable

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